General Terms and Conditions for the Sale of semi-custom-brands

1. Introduction

We thank you for choosing Dayenah Studio for your branding needs. By purchasing one of our pre-made kits, you agree to the following terms and conditions.

2. Payment

Full payment is required before any customization work begins on your pre-made kit. Payments are processed securely through our website at dayenahstudio.com.

3. Duration

The processing time for customizing your pre-made kit is approximately one week from the date of payment confirmation. This timeframe may vary depending on your response time to our emails.

4. Customization

a. Logos: We will customize the logos included in the pre-made kit with your name and layout, if necessary for adaptation.

b. Brand Elements: The slogan will be replaced by the slogan of your choice.

c. Color Palette: Share your favorite colors with us, and we will adjust them to ensure they harmonize perfectly with your brand.

d. Fonts: You will receive links to obtain the brand fonts. Alternatively, if you have preferred fonts, we will gladly incorporate them into your pre-made kit.

e. Pattern: You will receive a beautiful pattern created to complement your brand, available in all shades of your chosen color palette.

f. Brand Board: This will provide you with all the elements, hexadecimal color codes, and recommended fonts for your brand.

g. Brand Graphics: You will receive 5 stunning customized mockups to visualize your new brand image.

h. Bonus: As a bonus, we will provide you with 5 Instagram post templates easily customizable on Canva to share your story with the world.

5. Delivery

All customized logos and patterns will be delivered to you in AI, EPS, JPG, PNG, SVG, and PDF formats in all colors of your palette.

6. Refunds

Due to the personalized nature of our pre-made kits, refunds are not available once the customization process has begun.

7. Intellectual Property

You obtain the rights to your brand through the delivery of Illustrator files. Only one copy per brand kit is sold, making it unique.

8. Modifications

Modifications beyond what is described in these terms and conditions may be subject to additional fees. One hour of work is equivalent to 235 euros for any additional modifications.

No modifications will be made after the files have been exported. Any change to the color palette or name will require a new payment for the pre-made brand.

9.Client Response Time

For all pre-made brand projects, the client has a maximum of 7 calendar days to respond to any requests or communications requiring action (approvals, revisions, documents, etc.).

If this timeframe is not respected, the project will be considered closed and completed. No refunds will be issued in this case.

10. Contact

For any questions or concerns regarding your purchase of a pre-made kit, please contact us at dayenahstudio@gmail.com.

11. Agreement

By purchasing a pre-made kit from Dayenah Studio, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Thank you for choosing Dayenah Studio. We look forward to helping you evolve your brand!